It is our policy to respect and protect the privacy of our customers and other users of our web site. This policy tells you how we collect information and how we use it.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
We promise to:
- Keep your data safe and secure and process it in a manner that follows your wishes.
- Only use or disclose your personal information to provide you with the information you have requested or have agreed to receive or if we are required to disclose it by any applicable law, regulation or legal process.
- Assist you to change your mind at any time about the communications you have signed up to receive.
- Only disclose your data to third parties for marketing purposes when you have said it’s OK to do so.
What information do we collect about you and how do we use it?
We collect personally-identifiable information on certain areas of the site where you register, request information or a response, sign up for events, apply for jobs and participate in user posting areas, such as surveys. We will process the data you supply in order to provide any service you have requested when you sign up on our website.
For instance, we collect your Full Name, Email and Phone on our website Contact Us form, in order to get back to you with the information you have requested.
We are the sole owners of the information collected on this site. We only have access to the information you voluntarily give us. We will use your information to respond to you, regarding the reason you contacted us. We will not sell or rent this information to anyone.
We will only use your personal data for the purposes you have permitted and we will not share it for marketing purposes outside of Optihawk Ltd, unless you have given us permission to do so. If this practice changes in the future, we will update this policy to identify the third parties and include customer opt-out information.
Where is your data stored?
Your data is held on secure servers operated by Optihawk Ltd. and will be stored under robust security measures. To prevent unauthorized access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical and electronic procedures to safeguard and secure your personal data while in our care. Any outside suppliers are under strict contractual terms to mirror the security policies that we currently have in place.
We have put in place procedures to deal with any suspect personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Where your information is stored
Your data is stored on secure servers operated by us, and will be managed using the robust security measures described below. Your data may also be saved with trusted third parties solely for the purposes you have provided it to us.
Your personal information may be copied or transferred by us or our trusted third party data processors outside of the EU. We take steps that, in the event your personal information is stored outside the EU that controls are in place to protect in accordance EU and UK data protection and privacy regulations.
Security and storage of personal information
We will keep your personal information safe and secure. When you give your personal information to us, we will process and use that data in accordance with our responsibilities under the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679) and other relevant legislation.
If you provide payment information, we create payment instructions and pass them to our payment gateway provider in a secure manner. We do not retain your payment details.
To prevent unauthorized access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure your personal data whilst in our care, or in the care of any outside suppliers with whom we may contract to process your data on our behalf. Any third party suppliers are under strict contractual terms to mirror the security policies that we currently have in place.
How long will we keep your personal information?
Whenever we collect or process your personal data, we’ll only keep it for a period of twenty four months or for as long as we have a legitimate reason to contact you. We continually review the data records we have and should we learn that we have not received contact from you we will ask if you wish to keep hearing from us. If we do not receive a reply or opt in we will remove your data.
Should you wish for us to remove your data at any time please contact enquiries@optihawk.com and we will remove it.
Your rights
Under GDPR regulations, you have rights regarding your personal information we retain. Please email enquiries@optihawk.com with requests regarding any or all of your rights.
- The right to be informed. We inform you about how we manage your information in our Privacy Policy
- The right of access. You are entitled to know what information we have regarding you
- The right to rectification. You are entitled to have the information regarding you corrected if it is inaccurate or incomplete
- The right to erasure. You have the right to request we remove your personal information
- The right to restrict processing. You have the right to block or suppress processing of your information we manage
- The right to data portability. You are able to transfer or copy your information from one IT environment to another, safely and securely
- The right to object. You may object to how we manage your information by contacting us
- Rights in relation to automated decision making and profiling. You have the right not to be a subject of a decision based on automated processing
Changes to the policy
Except to the extent limited by applicable law, we reserve the right to update this Policy to reflect changes to our information practices by prominently posting notice of the update on our Sites, and as required, obtaining your consent. Any updates will become effective immediately after posting the updates to this Policy and apply to all information collected about you, or where required, upon your consent. You agree that you will review this Policy periodically. If we make any changes to this Policy, we will change the “Last Updated” date. You are free to decide whether or not to accept a modified version of this Policy, but accepting this Policy, as modified, is required for you to continue using our Sites. If you do not agree to the terms of this Policy or any modified version of this Policy, your sole recourse is to terminate your use of our Sites.
If we make any changes to this Policy that materially impacts previously collected information about you, we will obtain your prior express consent.
Contact us
If you have any questions about this Policy or information we have collected about you, please contact us by email at enquiries@optihawk.com.